From the production line to the world
China Hecha with its strong production strength and advanced technology,Products are exported to Europe, America, Australia, Africa and other 200 countries and regions around the world.
⮱The warranty period for the whole machine is 12 months or 1000 hours, whichever comes first.
⮱24-hour technical consultation
⮱Answers to some common questions
⮱Professional Engineer Online Service
⮱Sales subsidiary technical training, distribution network technical training
⮱After sales service
⮱Online service: Answer the user's questions by phone.
⮱On-site service: When the customer uses our company's products, when the company encounters technical problems that cannot be solved or product quality problems, the service department will arrange the service personnel to go to the user's place for on-site guidance and service.
⮱Entrusted service: For the products sold by agents, our company will entrust agents to provide services. Our company directs customers to more remote areas and entrusts nearby dealers to provide services.
⮱Service goals and principles
⮱Goal: Serve the user and satisfy the customer
⮱Principle: To solve all customer problems quickly, efficiently and at low cost